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US B2C eCommerce Sales, 2010-2016 [CHART]
eMarketer predicts US B2C ecommerce sales will total $343.4 billion by the end of this year, up 13.8% from 2011. Beyond 2012, annual growth rates will decline by about 1 percentage point each year as the US online population nears full penetration and the US B2C ecommerce market reaches maturity. Read the rest at eMarketer.
German B2C Ecommerce Sales, Q1 2011-Q1 2012 [CHART]
B2C ecommerce sales in Germany reached €6.34 billion ($8.81 billion) in Q1 2012—18% more than the Q1 2011 total, according to the April 2012 report, "Interaktiver Handel in Deutschland” issued by the Bundesverband des Deutschen Versandhandels (bvh), known in English as the German E-Commerce and Distance Selling Association. Read the rest at eMarketer.
Global SMB Web Use & Sales [CHART]
SMBs that use a wide range of internet tools to market, sell, and support customers, interact with suppliers, and empower employees (high-Web) appear to enjoy faster sales growth than those who either just have a website or social networking site (low-Web), or do not have a website at all (no-Web), according to survey results released in March 2012 by the Boston Consulting Group. High-web SMBs in the US experienced 10% growth in historical 3-year sales, compared to a decline in sales growth of 5% among low-Web and no-Web SMBs. Similar, if not even larger discrepancies in historical 3-year sales growth between high-Web and low- or no-Web SMBs were found in China (25% vs. 9%), Turkey (17% vs. -5%), and Germany (18% vs. 4%).
Within the US, high- and medium-web (those that sell goods or services online) SMBs expect to grow by 17% over the next 3 years, compared to 12% for low- and no-Web companies. Read the rest at Marketing Charts.
Two Million Kindle Singles Sold [CHART]
Amazon says that in the 14 months the program has been running, it has sold over two million Kindle Singles. Seventy percent of each sale goes to the author or publisher, and Amazon keeps 30 percent. Amazon wouldn’t disclose its total revenues from those two million singles, but the minimum price of a Single is $0.99 and most are $1.99 (the author or publisher sets the price). So with an average price of $1.87 multiplied by two million, a rough estimate of Amazon’s 30-percent cut is $1.12 million. Read the rest at Paid Content.
Social CRM = Productive Salespeople [CHART]
Social customer relationship management (CRM) makes sales people 11.8% more productive, according to [download page] a survey released in March 2012 by Nucleus Research. In fact, 21% of social CRM users said that sales productivity improved by more than 20%, while a further 37% cited productivity gains of 10-20%.
By contrast, just 7% indicated no productivity benefits. Read the rest at Marketing Charts.
US iPad Owners, 2010-2014 [TABLE]
eMarketer predicts iPad penetration in the US will nearly double from 2011 to 2013, from just over 12% of internet users to 22%. But even as iPad usage grows, other tablets will account for a greater share of tablet users in the US, with the Apple device’s user share predicted to drop from 83% in 2011 to just 68% by the end of 2014. Read the rest at eMarketer.
CAGR B2C Ecommerce Sales, 2010-2015 [CHART]
US web retailers have compelling reasons for selling online to foreign consumers. As ecommerce growth slows at home, they are seeking new revenue streams in foreign markets, especially in emerging internet economies like China, where B2C online sales are forecast to grow at a 94.2% compound annual rate from 2010 to 2015. Read the rest at eMarketer.
Amazon's Kindle Fire Claims 14% Of Tablet Market In Q4 2011
Amazon.com Inc., the world’s largest online retailer, surpassed Samsung Electronics Co. as the No. 2 seller of tablet computers last quarter, shipping 3.89 million units, according to research firm IHS Inc.
Amazon’s share rose to 14 percent in the period, up from zero in the third quarter, while Samsung slipped to 8 percent from 11 percent, according to Englewood, Colorado-based IHS. Apple Inc., meanwhile, maintained its lead in the market, accounting for more than half of shipments. Read the rest at Washington Post.
Valentine’s Day Spending [INFOGRAPHIC]
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2011 eCommerce By Quarter [CHART]
comscore-online-shopping-review-2010vs2011-feb-2012.jpgUS retail e-commerce spending reached a new peak of $161.5 billion in 2011, representing a 13% increase from $142.5 billion in 2010, according to February 2012 figures from comScore. Online retail spending reached $49.7 billion in Q4, marking a 14% increase from $43.4 billion in Q4 2010, and a 27% rise from $39 billion in Q4 2009. In fact, Q4’s growth rate was the 9th consecutive quarter of year-over-year growth and the 5th consecutive quarter of double-digit growth rates. Read the rest at Marketing Charts.
